Lable transparency I got black instead of transparent

[dparcell87]

Hello, realize there is a similar topic on this and I still cannot figure out why everytime I want to import my PNG into keyshot which is a logo that I want to just show up as white,     I get a black background which is not what I need.   Just need to slap this white logo onto the dark colored 3d model .      And yes I do have the setting in PS to   8bit.      I attached the file and any help is appreciated. Thanks

[Robb63]

When I'm creating mine, I typically use the export for web setting and use 24 bit. It works great for me.

[m2tts]

Make sure your image is saved in RGB format and that the png is just the white logo with no background. This will then save as a png with an alpha channel which Keyshot will use.

[dparcell87]

Yep that was what I was doing wrong I had it set to greyscale instead of RGB . works fine now.  Hate it when lil mundane details like that can slow down you workflow. thanks guys