[RESOLVED] Unable to edit material of imported .BIP file

Started by Rollk1, May 22, 2019, 03:09:48 PM

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Rollk1

I have a project and I'm trying to import a .BIP file (consisting of a blank project I use as a template) however once imported I'm unable to view/edit the imported materials. If I try to view/edit the material within the materials tab Keyshot crashes. Is this a bug?

Ian Reymond

Hello Rollk1,
Thank you for your post.
It seems like you are experiencing difficulties with KeyShot. To better assist you, I'll need to gather additional information.

Computer make and specs:

  • Windows/Mac OS Version
  • Graphics Card Model
  • Processor Model[/]
Exact KeyShot Version (e.g. 8.2.80)
CAD Software and version or year (if applicable).
Step-by-Step instructions to re-create the issue you are seeing (if applicable).

  • Open KeyShot Scene
  • Go to Project, Camera and add a camera
  • etc...
Screenshot(s) showing the issue that you are seeing (if applicable).



Quote from: Rollk1 on May 22, 2019, 03:09:48 PM
I have a project and I'm trying to import a .BIP file (consisting of a blank project I use as a template) however once imported I'm unable to view/edit the imported materials. If I try to view/edit the material within the materials tab Keyshot crashes. Is this a bug?

Rollk1

Realized I was missing the latest Keyshot update. After updating it seems to have fixed the issue. Thank you!

Ian Reymond

Rollk1,

Thank you for following up. I am glad you were able to figure it out.
Please let us know if you have any other questions.

Quote from: Rollk1 on May 23, 2019, 12:18:01 PM
Realized I was missing the latest Keyshot update. After updating it seems to have fixed the issue. Thank you!