Author Topic: Updating fails  (Read 448 times)

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Offline erich

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Updating fails
« on: December 18, 2019, 10:59:43 am »
When I try to update a model from SolidWorks to Keyshot 8, that is already opened in Keyshot, Keyshot seems to stop responding shortly after starting to do the update and never completes the update. What is causing this and how do I fix it? I have been able to update this same model before, but now it won't update.
« Last Edit: December 18, 2019, 05:19:41 pm by erich »

Offline KeyShot

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Re: Updating fails
« Reply #1 on: December 26, 2019, 09:57:04 am »
This should work. Can you share the model and possibly contact support directly?

Offline Justin A

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Re: Updating fails
« Reply #2 on: January 22, 2020, 10:15:28 am »
This post will be closed due to inactivity.  If you are still experiencing the issue please generate a new thread or contact Luxion support direct at [email protected]


Thank you