I do get a video file, but it is completely empty. 0 bytes!
I realize that I can use additional software to "deal" with this issue, but why should I? If I am simply trying to send off a quick comp to my developer, I don't want to go into a whole different software package to create my video if Keyshot is supposed to do it for me. It's a huge pain that apparently no one at Luxion cares/ is talking about.
Additionally, if you are trying to keep a tidy directory structure, and only select a video output file, you loose everything because once the useless video file is created, the frames are deleted.
And I know you are going to say "better safe than sorry", "always render out frames" etc… but this is a feature of the software that does not work, and has cost me many hours of re-rendering.