Author Topic: After applying gold material, model disappears  (Read 2033 times)

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Offline NineAmulets

After applying gold material, model disappears
« on: June 03, 2021, 11:55:58 am »
I have a Keyshot bridge w/ ZBrush. After I applied a gold material to a ring, after a few 1/2 second, the models disappears. It can be found of scene but only as a underlined model. Some textures don't cause this problem, but after I apply gold, no other texture will work.
Thanks

Offline Erik Williams

Re: After applying gold material, model disappears
« Reply #1 on: June 29, 2021, 04:35:48 am »
Hello,

What version of KeyShot to ZBrush Bridge are you using?

Please send us your scene as a ksp file.

To save a ksp file:

    Open your scene.
    Go to File > Save Package.
    Name your file.

You may send it securely to [email protected]

Best Regards,

Erik Williams

Luxion Customer Support