After applying gold material, model disappears

[NineAmulets]

I have a Keyshot bridge w/ ZBrush. After I applied a gold material to a ring, after a few 1/2 second, the models disappears. It can be found of scene but only as a underlined model. Some textures don't cause this problem, but after I apply gold, no other texture will work.
Thanks

[Erik Williams]

Hello,

What version of KeyShot to ZBrush Bridge are you using?

Please send us your scene as a ksp file.

To save a ksp file:

    Open your scene.
    Go to File > Save Package.
    Name your file.

You may send it securely to support@luxion.com

Best Regards,

Erik Williams

Luxion Customer Support