Author Topic: Cloud Library - can't download MODELS  (Read 1213 times)

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Offline Marcelo Aguiar

Cloud Library - can't download MODELS
« on: August 27, 2021, 06:01:39 pm »
Hello Everyone,

I noticed I'm not the only one with issues with downloading content from the Cloud Library.
While dragging from the browser directly to the Keyshot scene works with materials, environments, it doesn't seem to work with 3D models.

They don't appear in the Library tab in Keyshot or in the Models folder.

Is there a workaround to download 3D models?

Thanks!

Marcelo

Version: Keyshot 7.3.40
OS: Windows 10

Offline KristofDeHulsters

Re: Cloud Library - can't download MODELS
« Reply #1 on: August 28, 2021, 06:54:56 am »
Hmm. I just tried it today and I don't have any issues so far.

Offline INNEO_MWo

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Re: Cloud Library - can't download MODELS
« Reply #2 on: August 29, 2021, 03:32:42 am »
IMHO KS7 doesn’t support models in the library. It should be a KS8 feature.

Offline Marcelo Aguiar

Re: Cloud Library - can't download MODELS
« Reply #3 on: August 29, 2021, 06:31:00 am »
Quote
IMHO KS7 doesn’t support models in the library. It should be a KS8 feature.

it doesn't. Just got a reply from Support, it only works from KS 9 and up...