Displaying geometry badly

[number12]

I'm having some issues with Keyshot displaying a shape correctly. (I am quite new to Keyshot so sorry if this is a dumb question) but I have been working with a model in Maya, it was a sphere that was booleaned to leave a segment of the sphere, almost like a slice of orange skin but when I import the file into Keyshot the curvature of the segment is straightened out and I'm really at a loss to know why this is happening.

Is there something I should be doing in Maya like triangulating (which I have incidentally tried to no effect) or is it an issue with Keyshot?

[Despot]

This is in the wrong section, this area is for sharing models

Upload the .obj or .fbx and I will take a look for you - but it sounds to me like it's an issue with how it's being exported from Maya

J

[number12]

K, sorry.

Just in case anyone else finds this issue it's an issue with Maya and not Keyshot. I have subsequently sorted it.

[NDenekamp]

Do you mean the geometry comes in faceted instead of smooth looking?

I believe this could be to do with the file format and wether it saves polygon smoothing etc. If faceting is the problem, you could try exporting from maya in a different KeyShot compatible file format.

N