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BEX error

Started by manpreet, December 23, 2014, 04:07:53 AM

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manpreet

problem while execution occurs,please help
Problem Event Name:   BEX
  Application Name:   keyshot5.exe
  Application Version:   5.0.99.0
  Application Timestamp:   53bbb5ea
  Fault Module Name:   StackHash_0a9e
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Offset:   00000000
  Exception Code:   c0000005
  Exception Data:   00000008
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

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If the online privacy statement is not available, please read our privacy statement offline:
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thomasteger

Please download the latest version of KeyShot and try again.

manpreet

Quote from: Thomas Teger on December 23, 2014, 04:16:23 AM
Please download the latest version of KeyShot and try again.
sir i am using the latest version but getting the problem

thomasteger

It appears to be a Windows problem. Are you running Windows 7 or Vista?

manpreet


thomasteger

And you downloaded and installed 5.1.66 and are still seeing the issue?

manpreet

Quote from: Thomas Teger on December 23, 2014, 04:33:02 AM
And you downloaded and installed 5.1.66 and are still seeing the issue?
yes sir