Author Topic: 'Cannot connect to update server - try later....'  (Read 3650 times)

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Offline jhiker

'Cannot connect to update server - try later....'
« on: March 05, 2012, 08:55:12 am »
I get this message whenever I check for updates.

Anybody else see this or is it just me  ::)

guest84672

  • Guest
Re: 'Cannot connect to update server - try later....'
« Reply #1 on: March 05, 2012, 11:45:17 am »
You can change the server setting inside the preference dialog.

Offline jhiker

Re: 'Cannot connect to update server - try later....'
« Reply #2 on: March 06, 2012, 12:52:38 am »
You can change the server setting inside the preference dialog.

Where?
How?
To what?

guest84672

  • Guest
Re: 'Cannot connect to update server - try later....'
« Reply #3 on: March 06, 2012, 06:17:30 am »
Preferences > Advanced > Network - talk to your IT person to see what it needs to be set to.

Offline caden2010

Re: 'Cannot connect to update server - try later....'
« Reply #4 on: March 06, 2012, 12:06:17 pm »
I have exactly the same problem. Nothing has changed on my network front since using KeyShot2.

Incidentally I can check for updates on KeyShot2 perfectly OK (even though there will be no more!) it just tells me "No new version was found".

Both KeyShot 2 and 3 are set for Automatic Proxy detection.

Offline jhiker

Re: 'Cannot connect to update server - try later....'
« Reply #5 on: March 07, 2012, 01:21:24 am »
...... talk to your IT person to see what it needs to be set to.

Yeah - I did - we tried it with 'Network' set to ....
Automatic proxy detection
No proxy
HTTP
SOCKS

..but nothing worked.

Keyshot 2 will connect with 'Network' set to  Automatic proxy detection.

Do you have any further suggestions?

guest84672

  • Guest
Re: 'Cannot connect to update server - try later....'
« Reply #6 on: March 07, 2012, 07:43:56 am »
Try again. we just restarted the Proxy server.

Offline caden2010

Re: 'Cannot connect to update server - try later....'
« Reply #7 on: March 07, 2012, 08:21:06 am »
Just tried again and I still get the same message

"Cannot connect to the update server. Please try again later"

Offline jhiker

Re: 'Cannot connect to update server - try later....'
« Reply #8 on: March 07, 2012, 09:20:27 am »
Just tried again and I still get the same message

"Cannot connect to the update server. Please try again later"

Same here.....