Bug and Crash Archive

This forum channel is being retired

Started by DerekCicero

Replies: 0
Views: 8,070

February 12, 2020, 03:55:04 PM
by DerekCicero

How to report bugs and crashes (please read prior to posting)

Started by Bruno F

Replies: 0
Views: 10,776

April 15, 2019, 04:15:18 PM
by Bruno F

KeyShot 9 Mac installation issues

Started by zachraven

Replies: 2
Views: 8,852

November 12, 2019, 12:47:10 PM
by Justin A

Error: 'Could not find job file for archiving - Aborting local job'

Started by willchocks7

Replies: 0
Views: 7,714

January 13, 2020, 05:25:49 PM
by willchocks7

CREO Plugin not sending data to Keyshot 9

Started by theAVator

Replies: 14
Views: 12,179

January 24, 2020, 04:08:59 AM
by ffabian

Keyshot hangs when importing another BIP

Started by theAVator

Replies: 6
Views: 11,690

May 29, 2019, 05:40:53 AM
by theAVator

Environment Size Changes when Updating Keyshot Instance

Started by Sven

Replies: 2
Views: 9,696

August 12, 2019, 03:50:27 PM
by Francisco

[RESOLVED] SolidWorks plugin crashing SolidWorks

Started by Speedster

Replies: 2
Views: 10,584

April 17, 2019, 04:02:20 PM
by Bruno F

KEYSHOT 7

Started by SpaceMonkey

Replies: 2
Views: 9,599

May 02, 2019, 01:35:20 PM
by Ian Reymond

Problem with displacement

Started by Seghier

Replies: 2
Views: 8,056

January 08, 2020, 02:35:26 PM
by Seghier

[RESOLVED]Out of memory error with large image texture

Started by Ryan Day

Replies: 4
Views: 18,659

October 28, 2019, 03:47:22 PM
by Justin A

Cutaway Issues: (Fade Interference and ghost lines)

Started by Ryan Day

Replies: 4
Views: 11,849

July 24, 2019, 01:34:43 PM
by Ryan Day

Config.win problem after Windows 10 update

Started by Robert1265

Replies: 2
Views: 10,133

August 06, 2019, 03:39:27 PM
by Francisco

[RESOLVED] Keyshot 8 crashing on all my Windows 10 computers

Started by rightmirem

Replies: 2
Views: 12,720

October 28, 2019, 03:45:37 PM
by Justin A

Fuzz issues when generating new model sets

Started by riddickuliss

Replies: 0
Views: 8,156

February 06, 2020, 10:07:50 AM
by riddickuliss

problems mapping/position mouse

Started by rembem

Replies: 1
Views: 8,077

February 12, 2020, 06:47:09 AM
by mattjgerard

Bad keyshot display/render of Fillet/curved objects/Rhino

Started by rasha

Replies: 1
Views: 7,745

January 30, 2020, 05:35:59 AM
by Sune

[RESOLVED] Match Perspective Hangs

Started by raglo

Replies: 2
Views: 9,226

May 16, 2019, 11:24:28 AM
by Bruno F

Ongoing SolidWorks to Keyshot issues

Started by quigley

Replies: 0
Views: 8,262

December 04, 2019, 03:45:09 AM
by quigley

[RESOLVED] Invisible Surfaces?

Started by Power971

Replies: 11
Views: 14,654

November 22, 2019, 02:39:23 PM
by Power971

Crashing on render

Started by Paul Lang

Replies: 3
Views: 9,607

December 17, 2019, 11:59:00 AM
by INNEO_MWo

Camera Crash In LiveLink

Started by patipati

Replies: 1
Views: 8,048

November 15, 2019, 06:30:55 AM
by Sune

[RESOLVED] Crash on save

Started by Nicklas Holmgren

Replies: 1
Views: 8,438

August 21, 2019, 02:27:10 AM
by Nicklas Holmgren

[RESOLVED] keyshot crash

Started by nagelibre

Replies: 7
Views: 14,026

April 19, 2019, 08:58:11 AM
by Ian Reymond

Unable to use Keyshot fluently

Started by nachoriesco

Replies: 0
Views: 7,484

December 19, 2019, 02:57:24 PM
by nachoriesco

KeyShot9 for Mac: Issues with workspaces on multi-display setup

Started by monson67

Replies: 1
Views: 8,074

November 15, 2019, 11:48:46 AM
by monson67

Previewing label before connected to Surface Node causes crash

Started by mattjgerard

Replies: 4
Views: 9,772

June 13, 2019, 03:43:33 PM
by Bruno F

NW Renderer 9.1.98 instant crash on workers (W10 1909 x64)

Started by Mario Stockinger

Replies: 6
Views: 9,610

February 23, 2020, 09:47:35 PM
by Mario Stockinger

[RESOLVED] stutter and lag if cpu usage is set to 100%

Started by keiichi77

Replies: 2
Views: 10,791

October 28, 2019, 03:51:40 PM
by Justin A

Setting to pause when sending jobs to Network Render has no effect

Started by julienstockwell

Replies: 3
Views: 8,192

January 15, 2020, 11:53:51 PM
by Sune

[RESOLVED] Shadow problem. Full shadow before fade animation completed

Started by jayfade

Replies: 2
Views: 9,436

July 12, 2019, 06:43:46 AM
by theAVator

[RESOLVED] KeyShot Content installer doesn't work.

Started by HaroldL

Replies: 3
Views: 10,314

May 14, 2019, 07:05:20 AM
by Ian Reymond

[KNOWN ISSUE] KS8 crashes when editing Mat Graph

Started by HaroldL

Replies: 1
Views: 8,441

July 15, 2019, 11:25:04 AM
by Bruno F

Rounded edges issue with .3dm files

Started by germannick

Replies: 2
Views: 8,770

June 26, 2019, 11:00:54 PM
by germannick

False frames with Cutaway material

Started by germannick

Replies: 3
Views: 11,666

August 12, 2019, 02:07:51 PM
by Bruno F

Enviroment change after save the file.

Started by FulvioStats

Replies: 4
Views: 8,611

October 28, 2019, 03:50:58 PM
by Justin A

[KNOWN ISSUE] KeyShot not starting/saving properly after May '19 Windows Update

Started by Francisco

Replies: 0
Views: 8,988

May 16, 2019, 04:32:53 PM
by Francisco

[RESOLVED] FBX Export Transforms

Started by Eugen Fetsch

Replies: 6
Views: 11,332

October 28, 2019, 03:48:38 PM
by Justin A

[RESOLVED]Clown pass as PNG instead of EXR

Started by Eugen Fetsch

Replies: 2
Views: 8,464

October 28, 2019, 03:46:17 PM
by Justin A

[KNOWN ISSUE] Scattering Medium shading issues

Started by Eugen Fetsch

Replies: 2
Views: 9,140

May 16, 2019, 11:21:47 AM
by Bruno F

Poliigon materials and Pantone colors not showing in the KeyShot 8 Library

Started by erich

Replies: 2
Views: 8,507

August 22, 2019, 04:16:32 PM
by Bruno F

Workspaces on dual monitor

Started by Eric Summers

Replies: 5
Views: 9,316

January 15, 2020, 02:40:46 PM
by Furniture_Guy

[KNOWN ISSUE] Crash when trying to color preview label material

Started by Eric Summers

Replies: 5
Views: 11,194

April 17, 2019, 03:42:59 PM
by Bruno F

Geometry tools window zoom direction

Started by Eric Summers

Replies: 3
Views: 8,395

January 07, 2020, 06:20:42 AM
by mattjgerard

BUG: KeyShot Viewer 9.2.36

Started by Don Cheke

Replies: 0
Views: 31,594

February 28, 2020, 08:21:51 AM
by Don Cheke

NR 8.2.98 Interior mode and Region render bug

Started by DMerz III

Replies: 1
Views: 9,073

June 03, 2019, 02:07:08 PM
by Bruno F

NR 8.2.98 Interior mode and Region render bug

Started by DMerz III

Replies: 1
Views: 8,808

July 17, 2019, 04:59:17 PM
by Bruno F

9.0 to 9.1.98 Discrepancy in droplets (non-caustics)

Started by DMerz III

Replies: 4
Views: 8,670

February 17, 2020, 09:09:58 AM
by DMerz III

[RESOLVED] Memory crush and hide all geometry

Started by DEVS

Replies: 2
Views: 8,894

January 04, 2020, 06:31:59 AM
by DEVS

Keyshot 7 Not Opening SolidWorks Files

Started by degruch

Replies: 5
Views: 14,189

November 07, 2019, 04:05:57 AM
by degruch

[RESOLVED] Caustics dark region

Started by daekkyn

Replies: 3
Views: 8,352

October 28, 2019, 03:43:03 PM
by Justin A

Network Rendering Large Job Bottleneck Frames

Started by Brouwers

Replies: 3
Views: 8,957

July 15, 2019, 11:26:55 AM
by Bruno F

[RESOLVED]Animation render problems

Started by bdochia

Replies: 6
Views: 15,554

October 28, 2019, 03:49:34 PM
by Justin A

KS 9.0 crash only with older KS 7.0 Files

Started by Arcaik81

Replies: 0
Views: 7,636

January 10, 2020, 07:04:41 AM
by Arcaik81

[RESOLVED] pivot bug

Started by andy.engelkemier

Replies: 3
Views: 8,624

October 28, 2019, 03:43:52 PM
by Justin A

NR studio name through queue broken

Started by andy.engelkemier

Replies: 0
Views: 7,988

February 19, 2020, 12:06:12 PM
by andy.engelkemier

hiding and unhiding geometry affects model material

Started by alexalexalex

Replies: 1
Views: 8,334

August 13, 2019, 11:21:27 AM
by Francisco

In a large kesyhot file if you alt click a camera , Keyshot crashes

Started by alexalexalex

Replies: 1
Views: 8,608

May 08, 2019, 11:10:50 AM
by Bruno F

[KNOWN ISSUE] KS 8 Color picker no longer works on second monitor

Started by alexalexalex

Replies: 1
Views: 9,502

June 03, 2019, 03:52:59 PM
by Ian Reymond

Migrating materials, frozen "checking for material updates" - corrupts install.

Started by alb.abra

Replies: 3
Views: 9,744

February 28, 2020, 07:35:53 AM
by mattjgerard