Support Archive

KeyShot 9 GPU Driver Information and Known Issues

Started by DerekCicero

Replies: 0
Views: 11,445

November 05, 2019, 11:19:19 AM
by DerekCicero

[KNOWN ISSUE] KeyShot hangs or stops responding.

Started by Francisco

Replies: 0
Views: 13,171

May 01, 2019, 04:28:40 PM
by Francisco

[READ ME] How to post your questions on this board

Started by Bruno F

Replies: 0
Views: 8,514

May 31, 2019, 11:21:50 AM
by Bruno F

[Trending] Can I create deformable animations in KeyShot?

Started by Bruno F

Replies: 0
Views: 9,460

May 15, 2019, 02:10:54 PM
by Bruno F

[Trending] Why is KeyShot using 100% of my CPU?

Started by Ian Reymond

Replies: 0
Views: 11,655

May 16, 2019, 03:14:58 PM
by Ian Reymond

Crashes to bluescreen using KS 7

Started by Miles

Replies: 5
Views: 5,410

July 18, 2018, 10:33:00 AM
by Will Gibbons

Keyshot 5 or 6 screen freezing

Started by neroz

Pages1 2 3

Replies: 33
Views: 23,499

September 04, 2016, 01:27:01 AM
by Brad Stebbing

why keyshot7 can not connected to HDR lightstudio?

Started by lloyed

Replies: 11
Views: 10,588

October 05, 2017, 05:11:53 PM
by guest84672

"Cannot save multi material "[MATERIAL]" within multi material...(ignoring)"

Started by philkang

Replies: 4
Views: 5,306

December 20, 2018, 01:08:33 AM
by PhilipTh

"Failed reading input file" when rendering through queue

Started by sethcshort

Replies: 11
Views: 9,419

September 07, 2016, 01:29:20 PM
by guest84672

"Firefly" effect, Physical light creates white pixels

Started by Mohamed Salah Bchir

Replies: 0
Views: 3,706

April 11, 2018, 06:24:17 AM
by Mohamed Salah Bchir

"Position" command for Anisotropic material disappears

Started by Mtucker

Replies: 2
Views: 4,327

December 14, 2016, 02:32:55 PM
by guest84672

"Possibly stuck in sync counter. This may lead to instabilities."

Started by Ryan Day

Replies: 0
Views: 4,801

January 17, 2019, 08:58:36 PM
by Ryan Day

"selection outlines" not working, despite being checkmarked

Started by illini809

Replies: 4
Views: 6,721

April 11, 2017, 02:52:06 PM
by LayC42

"Sun and Sky" grainy and useless (MacOS, Keyshot 6.1Pro)

Started by tennet

Replies: 4
Views: 4,863

June 14, 2016, 02:16:28 AM
by tennet

'Abnormal Termination' when launching Zbrush to KeyShot Bridge

Started by Kenolisauce

Replies: 1
Views: 6,325

September 03, 2017, 06:48:15 AM
by MealeaYing

'New' tag on forum posts

Started by Despot

Replies: 3
Views: 5,219

June 27, 2013, 07:11:28 AM
by PhilippeV8

(KS7) ground material doesn't render properly

Started by RRIS

Replies: 0
Views: 4,018

December 28, 2018, 03:06:22 AM
by RRIS

(RESOLVED!) KS7 .434 missing most "Add Geometry" models

Started by Speedster

Replies: 9
Views: 7,169

August 08, 2017, 12:44:50 PM
by guest84672

.AVI files disappeared from render folder!

Started by jayjay76

Replies: 6
Views: 8,144

February 20, 2018, 02:17:45 PM
by Dan Wolf

.BIP scene windows preview

Started by Despot

Replies: 4
Views: 5,484

June 12, 2014, 07:20:43 AM
by Chad Holton

.dwg Import into Keyshot 7

Started by JenniferBurke

Replies: 8
Views: 7,900

December 14, 2017, 11:34:00 AM
by justindustrial

2.2 Crashes on material adjust

Started by JAKiii

Replies: 10
Views: 9,537

July 07, 2011, 09:10:28 AM
by trey182

2.2 is slower?

Started by andy.engelkemier

Replies: 10
Views: 9,597

February 07, 2011, 02:07:00 PM
by andy.engelkemier

2.2.42 - environments tab size problem

Started by andy.engelkemier

Replies: 1
Views: 6,467

February 25, 2011, 09:03:12 AM
by guest84672

2.2.52 will not auto update.

Started by markw

Replies: 1
Views: 5,456

April 20, 2011, 08:19:06 AM
by guest84672

3.0.99 Crashes when saving

Started by matthewneil

Replies: 8
Views: 7,322

February 20, 2012, 10:19:41 AM
by PhilippeV8

3.1.48 Bugs

Started by Pasu

Replies: 5
Views: 7,019

May 23, 2012, 06:31:39 AM
by guest84672

3.2 Pro No Preview in Queue

Started by Robb63

Replies: 3
Views: 5,407

May 16, 2012, 06:19:42 AM
by Robb63

3d mouse 3dconnexion all of a sudden not working in keyshot?

Started by dkittl20

Replies: 0
Views: 3,976

March 05, 2018, 05:12:44 PM
by dkittl20

3D SpaceNavigator

Started by renderman

Replies: 8
Views: 8,727

April 09, 2011, 11:39:29 AM
by nvanlaar

3dS MAX plugin

Started by mauz

Replies: 0
Views: 4,376

September 07, 2012, 03:35:30 PM
by mauz

3DsMax 2017 to Keyshot wierd graphical glitches, please help.

Started by d149st

Replies: 0
Views: 4,133

January 06, 2017, 01:53:15 AM
by d149st

5.1.66 DEMO functionality issues?

Started by RawSunlight

Replies: 3
Views: 6,350

January 05, 2015, 08:00:19 AM
by Rex

5.3.6 32 bit fresh install just crashes

Started by rfollett

Replies: 1
Views: 5,208

October 20, 2015, 03:12:46 AM
by rfollett

6 hours animation work file not open

Started by patelyogesh2

Replies: 0
Views: 3,778

September 17, 2017, 08:44:42 PM
by patelyogesh2

6.3.23 Crashes intermittently on Delete Camera

Started by mcivank

Replies: 0
Views: 3,811

September 21, 2017, 08:26:57 AM
by mcivank

6.3.23 Freezes on mesh texture application

Started by boycee41

Replies: 1
Views: 3,808

May 25, 2017, 06:32:44 AM
by guest84672

7.2.135 Crashes On Brightness Adjust

Started by mcivank

Replies: 2
Views: 3,934

March 21, 2018, 05:57:17 AM
by mattjgerard

7.3 Hangs when opening previous version BIP files / can't access 7.2 install...

Started by Funkdigit

Replies: 1
Views: 3,983

April 26, 2018, 11:16:10 AM
by Josh3D

7.3 Update doesn't open full screen

Started by JRR_render

Replies: 0
Views: 3,481

April 12, 2018, 05:04:59 AM
by JRR_render

8.2 UI Oddity with Toolbar when docked vertical

Started by DMerz III

Replies: 8
Views: 6,211

April 17, 2019, 04:13:01 PM
by Ian Reymond

A Self Timer For render TIMING ?

Started by T0ken001

Replies: 1
Views: 4,586

June 13, 2013, 08:12:22 AM
by guest84672

A strange dark dot on the HDR screen

Started by AlexBBM

Replies: 10
Views: 6,163

June 30, 2018, 04:06:10 AM
by AlexBBM

adding animation

Started by chrisb

Replies: 2
Views: 4,308

January 09, 2019, 07:36:48 AM
by chrisb

Adding camera to queue: 'Could not find the following files'

Started by willchocks7

Replies: 3
Views: 5,554

April 26, 2017, 01:58:30 PM
by DMerz III

Adding transparent materials to render queue bug

Started by guspottinger

Replies: 1
Views: 4,085

November 03, 2017, 10:28:52 AM
by guest84672

After deleting objects, they remain in the file.

Started by sethcshort

Replies: 13
Views: 9,481

December 01, 2016, 09:32:24 AM
by sethcshort

After posting, would like to return to same thread

Started by Dylan

Replies: 0
Views: 4,245

August 23, 2012, 02:17:16 PM
by Dylan

After update to 3.1.48, KS just hangs and crashes

Started by erlandsen

Replies: 6
Views: 6,195

March 30, 2012, 12:59:22 PM
by erlandsen

Aliasing problems

Started by Arian Shamil

Replies: 2
Views: 4,345

February 20, 2015, 11:05:44 PM
by Arian Shamil

All models disappeared but rest of scene stayed

Started by rodo3d

Replies: 5
Views: 5,115

January 04, 2015, 02:54:45 PM
by rodo3d

ALL MY NONE FOLDER FILES GOT DELETED!!!!!!!

Started by xxxx7785

Replies: 5
Views: 7,014

February 13, 2017, 03:43:19 PM
by guest84672

All of my rendered frames have disappeared!

Started by PandorasKeyboard

Replies: 1
Views: 4,224

July 07, 2014, 02:11:13 PM
by Rex

AMD ryzen7 1800x rendering problem

Started by Kittipong

Replies: 3
Views: 5,243

March 27, 2017, 06:59:12 AM
by Kittipong

animated object always goes to model set

Started by andy.engelkemier

Replies: 2
Views: 4,765

April 17, 2019, 05:01:58 PM
by Bruno F

Animation - Only Frame files, no animation?

Started by anjocoy

Replies: 0
Views: 3,979

October 10, 2014, 03:42:16 AM
by anjocoy

Animation addon

Started by Clausj

Replies: 0
Views: 3,994

December 13, 2015, 02:20:53 AM
by Clausj

Animation and camera bug in keyshot

Started by c_abdulqadir

Replies: 0
Views: 5,863

July 08, 2012, 02:10:15 AM
by c_abdulqadir

Animation Error 1073741515

Started by Wildhase

Replies: 2
Views: 7,508

December 13, 2015, 02:47:14 AM
by Wildhase

Animation folders

Started by chrisb

Replies: 1
Views: 4,163

January 10, 2019, 05:22:12 AM
by theAVator

Animation Issues

Started by OK

Replies: 11
Views: 9,646

January 22, 2015, 07:12:14 AM
by Rex

ANIMATION ISSUES!!

Started by aebstract

Replies: 2
Views: 5,219

January 10, 2012, 04:45:50 AM
by aebstract

Animation Outputs Crash Video Programs

Started by theAVator

Replies: 2
Views: 5,242

March 16, 2016, 07:43:36 AM
by theAVator

Animation outputs to generic file type, not video

Started by theAVator

Replies: 1
Views: 5,166

March 10, 2016, 07:50:06 AM
by theAVator

Animation Part Translation Issue

Started by Joe Knapton

Replies: 4
Views: 5,062

May 22, 2017, 01:09:08 AM
by Joe Knapton

Animation renderings remove the self shadow option

Started by BenG075

Replies: 2
Views: 5,167

March 06, 2015, 12:42:32 PM
by BenG075

Animation work area

Started by PeterSwift

Replies: 4
Views: 5,437

August 16, 2018, 08:45:16 AM
by PeterSwift

Animation works different in preview than final render

Started by zooropa

Replies: 0
Views: 3,816

December 19, 2017, 09:04:49 PM
by zooropa

animations layers order

Started by PeterSwift

Replies: 1
Views: 4,144

August 14, 2018, 04:20:30 AM
by Öner

Animations_Fade In/Out not working

Started by JRR_render

Replies: 4
Views: 4,694

January 31, 2018, 11:05:08 AM
by Will Gibbons

Annoying Live Linking

Started by keaneray

Replies: 0
Views: 4,718

July 04, 2013, 04:59:19 PM
by keaneray

Another weird Animation problem/bug

Started by joseph kim

Replies: 5
Views: 6,958

January 04, 2017, 10:19:48 AM
by joseph kim

Antialiasing on Emissive Materials

Started by maymay

Replies: 0
Views: 4,760

April 26, 2013, 01:06:22 PM
by maymay

Architecture board please

Started by V_Arch

Replies: 10
Views: 13,706

March 02, 2011, 06:49:43 AM
by guest84672

Are the Dupont download MTL files not working ATM?

Started by sketchgorilla@gmail.com

Replies: 1
Views: 4,987

July 03, 2013, 02:13:38 PM
by KeyShot

Area light shadows switch, no effect?

Started by guest86847

Replies: 3
Views: 6,770

August 09, 2016, 05:36:08 AM
by bdesign

Aspect Ratio for output

Started by ian johnstone

Replies: 2
Views: 7,231

September 08, 2010, 06:47:44 AM
by KeyShot

attachments won't upload to forum (this is a forum bug, not a keyshot bug.)

Started by Peter H

Replies: 0
Views: 3,748

November 29, 2017, 07:30:09 AM
by Peter H

AutoCAD 2018 .dwg's

Started by JenniferBurke

Replies: 1
Views: 3,829

September 27, 2017, 02:24:20 PM
by guest84672

automatic render number

Started by germannick

Replies: 5
Views: 5,044

August 24, 2018, 01:19:26 AM
by germannick

Axis is off when importing SketchUp files

Started by Blumer

Replies: 1
Views: 8,845

August 06, 2019, 02:33:27 PM
by Francisco

Background color ignored when rendering animation frames

Started by PerFotoVDB

Replies: 1
Views: 4,276

November 21, 2018, 04:10:10 AM
by Niko Planke

banding

Started by jbeau

Replies: 1
Views: 5,869

April 12, 2011, 12:46:57 PM
by andy.engelkemier

Banding or moire in HDR backdrop?

Started by tennet

Replies: 2
Views: 5,241

October 24, 2016, 11:22:20 PM
by soren

Basic Keyshot Setup Screen disappears

Started by Artbot

Replies: 1
Views: 4,073

September 28, 2016, 07:30:33 AM
by monson67

BEST PRACTICES: Importing 3D Models

Started by Bruno F

Replies: 0
Views: 8,629

April 17, 2019, 04:00:08 PM
by Bruno F

BEX error

Started by manpreet

Replies: 6
Views: 6,372

December 23, 2014, 06:43:58 PM
by manpreet

Big BIP File doesn't load

Started by Mario Stockinger

Replies: 1
Views: 4,949

April 16, 2016, 03:27:24 AM
by Mario Stockinger

BIG FAT BUG! New screenshots overwrite previous

Started by Clausj

Replies: 9
Views: 6,810

February 08, 2019, 06:14:57 AM
by Clausj

Big NURBS bug

Started by PeterSwift

Replies: 0
Views: 4,185

August 17, 2018, 02:06:53 AM
by PeterSwift

BIP import freezing

Started by mattjgerard

Replies: 2
Views: 4,191

September 25, 2017, 08:18:29 AM
by mattjgerard

BIP import/update geometry problems.

Started by jc1

Replies: 2
Views: 9,196

November 18, 2014, 09:06:25 AM
by jc1

Black and White Preview

Started by crbn8ed

Replies: 1
Views: 4,981

November 29, 2012, 07:47:02 AM
by crbn8ed

black Icons in Mac OS

Started by PeterSwift

Replies: 1
Views: 4,179

October 11, 2017, 06:29:45 AM
by mattjgerard

Black image when PSD rendering is selected

Started by clic38

Replies: 0
Views: 4,309

March 29, 2016, 11:28:59 PM
by clic38

Black Screen + Error log

Started by Yeraypabon

Replies: 1
Views: 4,253

December 27, 2017, 08:13:06 AM
by Will Gibbons

Black screen on opening files, 6.3.23

Started by boycee41

Replies: 0
Views: 3,991

May 22, 2017, 12:29:31 PM
by boycee41

Black screen when try to create Sun&Sky hdri

Started by dparcell87

Replies: 5
Views: 5,640

November 23, 2014, 08:23:29 PM
by dparcell87

Black screen, I see my model only for a few sec, Please help me

Started by mwaczkowska

Replies: 10
Views: 12,402

May 24, 2012, 11:38:18 AM
by mwaczkowska

Black shadows and reflection rendering when processing large queue from studios.

Started by Beth M

Replies: 1
Views: 4,092

October 22, 2017, 10:00:25 AM
by Beth M

black spots appearing on some animation frames

Started by ebarber

Replies: 8
Views: 10,655

November 19, 2014, 10:01:50 AM
by Rex

Black Spots on Model

Started by MosaDawas

Pages1 2

Replies: 16
Views: 13,408

July 01, 2014, 12:24:47 PM
by MosaDawas

Black square bug!!!

Started by fa2020

Replies: 2
Views: 4,926

October 14, 2018, 08:14:52 PM
by fa2020

Block Artifacts appearing during realtime and renders

Started by dbrown9141

Replies: 1
Views: 5,394

October 10, 2011, 05:50:47 AM
by guest84672

Bloom settings missing from image editor

Started by GaryDesignPro

Replies: 5
Views: 6,255

April 23, 2018, 06:14:06 AM
by mattjgerard

Blotches

Started by GTex62

Replies: 2
Views: 4,003

December 13, 2018, 09:12:52 AM
by GTex62

blots on wall

Started by Luc_kriva

Replies: 1
Views: 4,241

June 26, 2017, 11:27:52 AM
by DMerz III

Bug - with Duplicating / Grouping after reopening project

Started by Mario Stockinger

Replies: 1
Views: 3,874

August 15, 2017, 10:48:12 AM
by Rex

bug after updating osx mavericks 10.9.4

Started by slash

Replies: 9
Views: 6,472

July 14, 2014, 09:51:00 AM
by br3ttman

Bug for constrain proportions and issue with material saving

Started by Pupille

Replies: 5
Views: 5,374

December 05, 2014, 06:53:11 AM
by thomasteger

Bug of sketchup camera / scene import into keyshot 7

Started by Yulin

Replies: 0
Views: 3,978

September 05, 2017, 02:11:24 PM
by Yulin

Bug report: Keyshot 3.3 freezes during model transform operations

Started by idesignstuff

Replies: 0
Views: 4,500

October 23, 2012, 12:49:45 PM
by idesignstuff

bug with shadows and realtime mode

Started by fario

Replies: 1
Views: 4,191

March 19, 2014, 07:21:18 AM
by thomasteger

Bug with tesselation when rendering from Rhino

Started by Magicmez

Replies: 5
Views: 5,190

July 17, 2014, 04:47:23 PM
by KeyShot

Bug: Importing while paused causes crash

Started by bn86

Replies: 3
Views: 4,766

November 12, 2013, 09:46:07 AM
by KeyShot

Bug: information window not readable

Started by tamas

Replies: 6
Views: 6,177

September 04, 2012, 11:01:01 PM
by PhilippeV8