Support Archive

Toon Material Transparency Bug??

Started by theAVator

Replies: 6
Views: 6,933

June 20, 2017, 12:32:09 AM
by DriesV

Can not save any Keyshot files out (Keyshot 6 Floating)

Started by JP89

Replies: 1
Views: 6,532

June 15, 2017, 01:45:17 PM
by guest84672

Search Parts

Started by Jorn327

Replies: 1
Views: 4,879

June 14, 2017, 02:45:06 PM
by guest84672

Creo Plugin startup issue

Started by millerrh

Replies: 7
Views: 15,826

June 01, 2017, 02:51:39 PM
by Dan Wolf

lights do not work

Started by rtyer

Replies: 12
Views: 11,872

May 30, 2017, 06:15:29 AM
by Will Gibbons

6.3.23 Freezes on mesh texture application

Started by boycee41

Replies: 1
Views: 5,076

May 25, 2017, 06:32:44 AM
by guest84672

Differences between single render and queued render?

Started by guillaume_lw

Replies: 0
Views: 5,007

May 25, 2017, 06:18:53 AM
by guillaume_lw

Material Thumbnail in library preview blank

Started by Renata

Replies: 0
Views: 4,777

May 23, 2017, 05:58:02 PM
by Renata

Cameras dont save correctly and keeps adding new ones

Started by God

Replies: 0
Views: 4,580

May 22, 2017, 04:32:12 PM
by God

Black screen on opening files, 6.3.23

Started by boycee41

Replies: 0
Views: 5,260

May 22, 2017, 12:29:31 PM
by boycee41

Animation Part Translation Issue

Started by Joe Knapton

Replies: 4
Views: 6,398

May 22, 2017, 01:09:08 AM
by Joe Knapton

Keyshot Cloud library downloads not working?

Started by aiwen

Replies: 8
Views: 16,737

May 20, 2017, 05:35:18 PM
by Artbot

Keyshot 6 Render Queue locking up

Started by tbaine@infusion

Replies: 2
Views: 6,470

May 19, 2017, 12:59:07 AM
by Niko Planke

stripe artifact help

Started by ultima

Pages1 2

Replies: 22
Views: 16,148

May 18, 2017, 12:25:41 AM
by designklitzsche

keyshot 5 pro assign to work cannot cancel

Started by Samantha_Kao

Replies: 1
Views: 5,098

May 16, 2017, 08:02:44 AM
by INNEO_MWo

Email settings in network render Master

Started by philw

Replies: 1
Views: 5,229

May 08, 2017, 03:52:01 PM
by Morten Kristensen

Keyshot 6.3 won't open for me

Started by Dylan

Replies: 1
Views: 5,085

May 01, 2017, 03:08:14 AM
by Dylan

Adding camera to queue: 'Could not find the following files'

Started by willchocks7

Replies: 3
Views: 7,061

April 26, 2017, 01:58:30 PM
by DMerz III

Why won't obj export materials?

Started by guest83783

Replies: 5
Views: 12,660

April 26, 2017, 09:00:41 AM
by guest83783

Move tool overly sensitive

Started by MikeSJ

Replies: 2
Views: 5,912

April 24, 2017, 01:35:35 PM
by MikeSJ

Can't connect to Onshape

Started by matt32uk

Replies: 2
Views: 5,081

April 20, 2017, 11:41:12 AM
by guest84672

transparency on Keyshot for Zbrush

Started by mo

Replies: 2
Views: 5,247

April 20, 2017, 10:48:37 AM
by mo

Could not find the following files: [BLANK]

Started by coverton

Replies: 0
Views: 5,215

April 18, 2017, 09:03:52 AM
by coverton

Win 10/64 creators update & mouse wheel function

Started by idainc

Replies: 1
Views: 5,160

April 18, 2017, 03:56:58 AM
by DriesV

shadow display problem

Started by MK-ID

Replies: 5
Views: 7,244

April 12, 2017, 05:37:27 PM
by guest84672

"selection outlines" not working, despite being checkmarked

Started by illini809

Replies: 4
Views: 8,768

April 11, 2017, 02:52:06 PM
by LayC42

Can't quite put my finger on it but...

Started by philw

Replies: 4
Views: 5,603

April 10, 2017, 09:02:30 AM
by philw

Network Rendering latest 6.3.23 stuck on 99.4%

Started by Nils Piirma

Replies: 2
Views: 5,406

April 03, 2017, 02:25:13 PM
by Nils Piirma

Two very diferent problems...

Started by MealeaYing

Replies: 3
Views: 5,979

March 30, 2017, 06:33:13 AM
by MealeaYing

Cannot download materials from the Keyshot Cloud

Started by verityaudio

Replies: 11
Views: 10,832

March 27, 2017, 11:51:41 PM
by Niko Planke

AMD ryzen7 1800x rendering problem

Started by Kittipong

Replies: 3
Views: 6,674

March 27, 2017, 06:59:12 AM
by Kittipong

Network rendering, can't download completed animation

Started by cash68

Replies: 3
Views: 6,015

March 21, 2017, 10:01:55 AM
by guest84672

Importing SolidWorks 2017 Parts and Assemblies doesn't work

Started by fabsman

Replies: 1
Views: 6,339

March 17, 2017, 01:27:37 AM
by Niko Planke

Grouping / ungrouping objects in Models list randomizes their order

Started by sethcshort

Replies: 2
Views: 5,817

March 16, 2017, 10:54:44 AM
by sethcshort

camera change in file processing messed up proportions

Started by zebra

Replies: 4
Views: 6,968

March 16, 2017, 08:34:55 AM
by richardfunnell

duplicate hidden bug

Started by PeterSwift

Replies: 0
Views: 4,865

March 15, 2017, 05:14:30 AM
by PeterSwift

Rendering comes out different than on KS screen

Started by Nick

Replies: 4
Views: 6,552

March 14, 2017, 02:41:38 AM
by jhiker

License problem

Started by rydberg

Replies: 1
Views: 9,100

March 10, 2017, 05:08:44 AM
by Chad Holton

live linking request rejected since Key Shot is busy?

Started by RubyRieke

Replies: 1
Views: 5,025

March 09, 2017, 04:03:14 PM
by guest84672

Render region renders with blue tint

Started by RubyRieke

Replies: 3
Views: 5,370

March 09, 2017, 03:59:32 PM
by guest84672

Rhino live link tessellation issue

Started by thomseal

Replies: 2
Views: 5,399

March 02, 2017, 04:34:43 AM
by Robb63

HDRI editor problem

Started by Ukaszsz

Replies: 9
Views: 8,904

February 26, 2017, 01:53:21 PM
by LayC42

Colorfade Animation -- Can't Select

Started by k0ok

Replies: 4
Views: 6,257

February 26, 2017, 12:32:13 AM
by bdesign

Floating licensing error.... unable to release license

Started by mhocking

Replies: 2
Views: 7,466

February 23, 2017, 05:25:18 AM
by mhocking

Slave won't start rendering

Started by Bob A.

Replies: 1
Views: 5,394

February 22, 2017, 12:40:21 PM
by DMerz III

Scene part/material search function does not work properly

Started by Towel

Replies: 12
Views: 9,379

February 16, 2017, 12:19:42 PM
by guest84672

Sketchup model meter unit importing

Started by skeccy

Replies: 5
Views: 6,640

February 15, 2017, 05:07:55 PM
by guest84672

Window extends out screen

Started by alejandropf44

Replies: 1
Views: 5,880

February 15, 2017, 05:03:05 PM
by guest84672

White spot with lights

Started by BenG075

Pages1 2 3

Replies: 40
Views: 50,469

February 14, 2017, 11:26:24 AM
by Chad Holton

ALL MY NONE FOLDER FILES GOT DELETED!!!!!!!

Started by xxxx7785

Replies: 5
Views: 8,650

February 13, 2017, 03:43:19 PM
by guest84672

Cinema + Keyshot | Alembic export/ Import screws Texture mapping

Started by akashara

Replies: 3
Views: 7,406

February 08, 2017, 08:34:25 AM
by akashara

Pixel aspect ratio changes

Started by sethcshort

Replies: 0
Views: 5,309

February 03, 2017, 12:57:08 PM
by sethcshort

Problem between Keyshot and last model of iMac (Core i5 Skylake)

Started by AnthonyG

Replies: 0
Views: 5,177

January 30, 2017, 06:45:07 AM
by AnthonyG

Using same bitmap for color and bump. Possible?

Started by Esben Oxholm

Replies: 5
Views: 8,103

January 28, 2017, 09:18:07 AM
by Esben Oxholm

Objects Disappearing On Update Rhino Live Linking

Started by Robb63

Replies: 2
Views: 5,740

January 26, 2017, 11:44:13 AM
by Robb63

Rhino 5 live linking misses parts!!!

Started by JordiDash

Replies: 2
Views: 5,742

January 26, 2017, 11:42:56 AM
by Robb63

KeyShot 6.3 crashing after turning on Stereoscopic setting

Started by Lenio

Replies: 3
Views: 5,605

January 23, 2017, 01:37:42 PM
by richardfunnell

Keyshot Vr rendering too bright.

Started by MarkFitzpatrick

Replies: 5
Views: 6,542

January 18, 2017, 02:57:02 AM
by Niko Planke

normals flipping and UV export

Started by rranon

Replies: 0
Views: 5,074

January 16, 2017, 09:45:20 AM
by rranon

Objects behind glass with label, turn black (only after re-opening bip file)

Started by kbova41188

Replies: 5
Views: 7,282

January 16, 2017, 09:37:01 AM
by NM-92

Naming issues in the mat. graph when using gloss instead of roughness

Started by Esben Oxholm

Replies: 4
Views: 6,098

January 11, 2017, 10:31:44 PM
by Esben Oxholm

Keyshot VR no longer working on iOS devices running iOS 10.2

Started by rorroz2

Replies: 1
Views: 5,652

January 11, 2017, 09:38:43 AM
by Pierpaolo

Position of radial anisotropic material stays fixed when moving the model

Started by Esben Oxholm

Replies: 2
Views: 5,884

January 11, 2017, 04:03:04 AM
by Esben Oxholm

Problem with Keyshot CloudHandlerApp

Started by luciel

Replies: 6
Views: 7,962

January 10, 2017, 11:32:24 AM
by luciel

Cloud login and download

Started by Eugen Fetsch

Replies: 11
Views: 14,303

January 09, 2017, 09:06:37 AM
by monson67

3DsMax 2017 to Keyshot wierd graphical glitches, please help.

Started by d149st

Replies: 0
Views: 5,393

January 06, 2017, 01:53:15 AM
by d149st

Another weird Animation problem/bug

Started by joseph kim

Replies: 5
Views: 8,487

January 04, 2017, 10:19:48 AM
by joseph kim

interesting bug with paused scenes

Started by LayC42

Replies: 1
Views: 5,307

January 04, 2017, 05:52:26 AM
by Chad Holton

Scene Sets Unstable - Keyshot Crashes 50% of Time Creating New Scene Set

Started by zkoenig

Replies: 0
Views: 5,030

December 28, 2016, 07:44:06 AM
by zkoenig

fbx animation problem

Started by joseph kim

Replies: 3
Views: 6,754

December 27, 2016, 12:02:47 PM
by joseph kim

KS6 Pro Scene sets delete hangs

Started by idesignstuff

Replies: 3
Views: 6,561

December 22, 2016, 06:00:23 AM
by Chad Holton

"Position" command for Anisotropic material disappears

Started by Mtucker

Replies: 2
Views: 5,580

December 14, 2016, 02:32:55 PM
by guest84672

Camera Increments

Started by quigley

Replies: 0
Views: 5,021

December 12, 2016, 09:22:25 AM
by quigley

Network Rendering - GI & region rendering (?) issues

Started by ahoerl

Pages1 2

Replies: 24
Views: 15,734

December 08, 2016, 06:08:10 AM
by APankow

Keyshot plug-in for Maya 2016 not loading

Started by ShahramAli

Replies: 1
Views: 6,730

December 06, 2016, 02:07:51 PM
by sc4r4b

Rhino plugin does not preserve rhino materials correctly

Started by Peter H

Replies: 11
Views: 7,126

December 06, 2016, 01:05:22 PM
by Peter H

When unlocking an object, it erases Undo stack, replaces with incorrect "Lock"

Started by sethcshort

Replies: 1
Views: 5,087

December 06, 2016, 12:07:02 PM
by guest84672

ZPR export from KS to rhino doesn't work

Started by ellialaee

Replies: 3
Views: 5,676

December 06, 2016, 10:18:00 AM
by Rex

After deleting objects, they remain in the file.

Started by sethcshort

Replies: 13
Views: 11,059

December 01, 2016, 09:32:24 AM
by sethcshort

Freezing Computer

Started by raymonds

Replies: 3
Views: 6,122

December 01, 2016, 04:28:45 AM
by Niko Planke

Export .obj Problem

Started by loscuras2

Replies: 3
Views: 6,562

November 30, 2016, 12:38:32 PM
by richardfunnell

File becomes corrupt when any part is duplicated

Started by monson67

Replies: 6
Views: 6,243

November 30, 2016, 08:49:12 AM
by Chad Holton

Screenshot DPI recently changed on it's own?

Started by jonava

Replies: 2
Views: 5,076

November 23, 2016, 08:28:22 AM
by jonava

Small Icons on 4k screens

Started by Hossein Alfideh

Replies: 1
Views: 6,642

November 21, 2016, 07:28:32 AM
by Will Gibbons

ZB 2 KS - Cant import texture maps

Started by Jesse.Art

Pages1 2

Replies: 15
Views: 14,832

November 18, 2016, 05:11:25 AM
by P.O.

Import

Started by tmac

Replies: 1
Views: 5,193

November 14, 2016, 12:52:23 PM
by richardfunnell

hey,im wondering why theres still a black screen out there.

Started by marty_yyz

Replies: 6
Views: 7,469

November 14, 2016, 11:32:09 AM
by INNEO_MWo

White Spots Beside/Inside Glass Material

Started by Stevoid

Replies: 4
Views: 8,742

November 11, 2016, 10:54:01 AM
by Stevoid

Slow VR on Safari

Started by nuarle

Replies: 2
Views: 5,151

November 10, 2016, 09:03:53 AM
by Josh3D

Material Colour Density Issue

Started by JGulliford

Replies: 6
Views: 6,584

November 08, 2016, 08:35:18 AM
by DMerz III

Pinkish/Reddish tone to renders?

Started by Ryno

Replies: 1
Views: 4,818

November 07, 2016, 10:10:55 AM
by guest84672

Moved mapping material in fur animation

Started by Livingstone

Replies: 7
Views: 7,417

November 06, 2016, 05:14:56 PM
by Livingstone

Network Rendering is not working with another locale

Started by dsw

Replies: 2
Views: 5,082

November 01, 2016, 11:19:23 PM
by dsw

Keyshot Cloud Login Issues

Started by guest83783

Replies: 6
Views: 7,982

November 01, 2016, 12:54:21 AM
by Plaxton

Render window bugg

Started by vincent-studio3D

Replies: 0
Views: 4,919

October 31, 2016, 03:11:29 AM
by vincent-studio3D

Network Rendering - Slaves can't find master / master can't find slaves!

Started by willchocks7

Replies: 1
Views: 5,388

October 28, 2016, 01:03:29 PM
by guest84672

KeyShot crashes when using "Material Templates" -> "Add Item"

Started by Tom Junker

Replies: 5
Views: 6,586

October 28, 2016, 12:26:29 AM
by Tom Junker

Banding or moire in HDR backdrop?

Started by tennet

Replies: 2
Views: 6,558

October 24, 2016, 11:22:20 PM
by soren

Export with separate bodies

Started by simdabb

Replies: 10
Views: 14,014

October 22, 2016, 09:07:50 AM
by simdabb

shadow color/transparency

Started by andy.engelkemier

Pages1 2

Replies: 25
Views: 23,811

October 19, 2016, 11:27:31 AM
by andy.engelkemier

Keyshot Blog/Tips - English language

Started by jhiker

Replies: 2
Views: 5,881

October 11, 2016, 01:24:30 AM
by jhiker

Deleting camera/viewset does not free the name of the camera/viewset

Started by mikalind

Replies: 1
Views: 5,152

October 10, 2016, 10:42:10 AM
by Rex

Disconnection problems with Network Rendering 6.2

Started by Nicklas Holmgren

Replies: 1
Views: 7,273

October 10, 2016, 07:09:57 AM
by Nicklas Holmgren

Cannot load library luxrender.so

Started by Josep Prat

Replies: 2
Views: 10,254

October 07, 2016, 12:39:25 AM
by Josep Prat

Keyshot for zBrush. Losing materials on more or less every transfer.

Started by Hellborn

Replies: 4
Views: 7,683

October 03, 2016, 02:36:16 PM
by guest84672

When exiting search mode, selected items are de-selected

Started by sethcshort

Replies: 0
Views: 5,217

September 30, 2016, 04:43:54 PM
by sethcshort

Right-Click -> Show Only doesn't work correctly in search results

Started by sethcshort

Replies: 0
Views: 5,107

September 30, 2016, 04:37:21 PM
by sethcshort

Glitch in transparent areas of background when using Background Image

Started by sethcshort

Replies: 6
Views: 7,996

September 29, 2016, 02:12:04 PM
by sethcshort

missing file warning

Started by andy.engelkemier

Replies: 7
Views: 8,045

September 29, 2016, 11:57:49 AM
by guest84672

Uncontrollable variation in BG color of transparent Background Image

Started by sethcshort

Replies: 0
Views: 5,217

September 29, 2016, 10:46:07 AM
by sethcshort

Changing the Scene Hierarchy doesn't work the way it should

Started by monson67

Replies: 5
Views: 6,228

September 29, 2016, 08:05:47 AM
by sethcshort

full screen - restore menus

Started by andy.engelkemier

Replies: 3
Views: 9,181

September 29, 2016, 06:30:14 AM
by guest84672

Light Flickering

Started by deepkick87

Replies: 1
Views: 5,284

September 29, 2016, 05:56:20 AM
by guest84672

Basic Keyshot Setup Screen disappears

Started by Artbot

Replies: 1
Views: 5,329

September 28, 2016, 07:30:33 AM
by monson67

Top and bottom shadow issue on a3 render

Started by daveyhoek

Replies: 7
Views: 6,804

September 27, 2016, 07:06:18 AM
by Chad Holton

Files constantly corrupting!

Started by Arin

Replies: 1
Views: 7,065

September 26, 2016, 11:09:35 PM
by alehnhar

Green & purple marks Render

Started by Blitz

Replies: 2
Views: 5,532

September 26, 2016, 01:42:52 PM
by Chad Holton